Marketing is evolving faster than ever. One of the most successful new marketing channels is influencer marketing. The idea that you can leverage people with...
Professions and service industries require you to strive to satisfy clients. However, mistakes or negligence can cause unsatisfactory work for which the client can sue...
Customer service is one of the most important aspects of running a successful business. Whether you are looking to increase customer satisfaction or want people...
Every business needs consistent improvements and innovation. The unsuccessful business owner believes there is no need to improve. Regardless of how good your current products...
Working in customer service can almost feel like you are an interpreter of sorts. There have been many challenging times for customer service representatives, but...